Thank you for shopping at Maera. If you are not entirely satisfied with your purchase, we are here to help.
Returns
You have 30 calendar days to return an item from the date you received it. To be eligible for a return, your item must be unused and in the same condition that you received it. Your item must be in the original packaging and you need to have the receipt or proof of purchase.
Non-returnable Items
- Used, washed, or damaged items
- Items without original tags
- Lingerie and underwear
- Earrings and piercings
- Opened cosmetics
- Gift cards
- Personalized or custom-made products
Refunds
Once we receive your item, we will inspect it and notify you on the status of your refund after the inspection. If your return is approved, we will initiate a refund to your original method of payment.
Return Shipping
You will be responsible for paying for your own shipping costs for returning your item, unless the item is defective, incorrect, or damaged.